1. Nombre de la Asignatura | 2. Nivel de formación | 3. Clave de la Asignatura |
Consumer Behavior | Licenciatura | I5305 |
4. Prerrequisitos | 5. Area de Formación | 6. Departamento |
Pre | Especializante Selectiva | Departamento de Mercadotecnia y Negocios Internacionales |
7. Academia | 8. Modalidad | 9. Tipo de Asignatura |
Investigación y desarrollo de mercados | Presencial | Curso-Taller |
10. Carga Horaria | |||
Teoría | Práctica | Total | Créditos |
40 | 40 | 80 | 8 |
12. Trayectoria de la asignatura |
13. Presentación |
In the present,
the evolutionary and vertiginous life in all or almost all fields of human
activity, causes the disappearance of its sense of social belonging, by
becoming independent, given the real possibility of being individual, because
society is no longer  that sum of
individualities. "Liquid
modernity" focuses on the reflection of how man is immersed in a
consumerist society, which seeks more and more faster satisfaction, given the
conditions of expiration of the products offered like food products, such are
the cases of the fashion collections, the newest technology, which today is and
tomorrow will cease to be, the belief that this need for shopping is caused by
the desperate search for membership of the elite group, which guides the
directions of society capitalist-consumerist, It will end up unfailingly into
the networks of consumerism, its identity will not be enough to save it from
being part of the synoptic society, however, there is still subtly, a clear
difference between, the number one enemy of society, "The individual"
who is inclined to seek its welfare. Students are
provided with the necessary tools that allow them to understand the importance
of understanding consumers in the creation of a marketing strategy. Instruct
them to understand why people behave in the way they do, in order to identify
their needs, in order to meet them and to apply the purest concept of marketing.
The most relevant aspects of user, consumer and buyer behavior are known so
that thanks to this we can predict their behavior and better satisfy their
wishes and needs. The application of knowledge is carried out in this subject
through an institutional study. |
14.- Objetivos del programa |
Objetivo General |
.- Acquire and apply the knowledge that allows students to understand all the behavioral variables involved in the purchase-use or consumption process of individuals. .- Generate and develop a mentality of constant research on the decision process in the consumer-user which allows constant business improvement. |
15.-Contenido |
Contenido temático |
Part 1. An Introduction to Consumer Behavior. Part 2. The Psychological Core Part 3. The process of making Decisions. Part 4. The consumer’s culture Part 5. Consumer Behavior outcomes and Issues. |
Contenido desarrollado |
Part 1. An Introduction to Consumer Behavior. Chapter 1. Understanding Consumer Behavior Part 2. The Psychological Core Chapter 2. Motivation, Ability and Oppurtunity Chapter 3. From exposure to comprehension. Chapter 4. Memory and Knowledge Chapter 5. Attitudes based on High Effort Chapter 6. Attitudes based on Low Effort. Part 3. The process of making Decisions. Chapter 7. Problem recognition and Information Search. Chapter 8. Judgement and Decision making based on highg effort. Chapter 9. Judgement and decision making based on low effort. Chapter 10. Post Decision Making processes. Part 4. The consumer’s culture Chapter 11. Social Influences on Consumer Behavior. Chapter 12. Consumer Diversity. Chapter 13. Household and social class influences. Chapter 14. Psychographics: Values, Personality and Lifestyles. Part 5. Consumer Behavior outcomes and Issues. Chapter 15. Innovations: Adoption, resistance and Difusion. Chapter 16. Symbolic Consumer behavior. Chapter 17. Marketing, ethics, and social responsibility in today’s consumer society. |
16. Actividades Prácticas |
The student will prepare studies of consumer behavior for its use in the development of commercial and marketing strategies. Reading throughout the subject of the following articles with reading reports and theoretical applications from the professor:http://www.nielsen.com/us/en/nielsen-solutions/shopper-marketing.html, Â http://www.philstar.com/business-life/127702/how-sell-mall, Â http://www.lovepanky.com/entertainment/gossip/how-to-attract-the-opposite-sex, Â http://www.newrepublic.com/article/115167/debt-deal-why-perception-more-important-reality, Â http://socialmediatoday.com/pamdyer/1401166/role-color-marketing-infographics, Â http://sloanreview.mit.edu/article/the-executives-role-in-social-business/, Â http://connectability.ca/2010/10/29/the-importance-of-role-play/, Â http://www.scielo.br/scielo.php?pid=S0034-75902011000400005&script=sci_arttext, Â http://dspace3.stir.ac.uk/bitstream/1893/678/1/JCMFamilyType08.pdf, Â http://link.springer.com/article/10.1177%2F0092070396243002#page-1, Â http://www.inboundsales.net/blog/bid/38159/The-Importance-of-Social-Media-Marketing-to-Validate-Your-Customers-Purchase-Decision http://www.google.com.mx/url?sa=t&rct=j&q=&esrc=s&source=web&cd=24&ved=0CE0QFjADOBQ&url=http%3A%2F%2Fwww.researchgate.net%2Fpublication%2F227417339_The_importance_of_social_product_attributes_in_consumer_purchasing_decisions_A_multi-country_comparative_study%2Ffile%2F9fcfd5080dcfd10b3d.pdf&ei=3cLWUsmLL4i2yAHA9YGQCQ&usg=AFQjCNEI8HVpqpolJcGjwhzPc4hXAsUy2w&sig2=beFQfXs8Vkmc3aoW4gu5SA, Â http://referaty.atlas.sk/odborne-humanitne/ekonomia/2937/?print=, Â http://cnx.org/content/m42845/latest/?collection=col11407/latest http://www.social-marketing.com/Whatis.html . Assistance to Negomarket if it's necessary, and 4 reading in a foreign language. |
17.- Metodología |
Traditional,
conference type, Individuals presentations, Internet, Case studies, Previous
reading,topics Discussion, Exercise resolution, Research papers,essays, Teacher
exhibition, Student exhibition, power point, multimedia, blackboard, Computer,
Exercises Internships, Slides, Movies, Audiovisual, Textbooks, Reading special
publications. |
18.- Evaluación |
Exams: 40% Final Project: 30% Reading reports and extra
activities: 30% TOTAL: 100% Classes start: Monday, January 16, 2023. Extracurricular activities: Marketing and International Business Week (NEGOMARKET) from May 2 to 6, 2023. Attendance at 80% of the classes for the regular period, deadline to capture grades: Tuesday, May 23, 2023. Attendance at 60% of the classes for the extraordinary period, deadline to capture grades: Tuesday, May 23, 2023. Spring Break: Monday, April 3 to Sunday, April 16, 2023. |
19.- Bibliografía |
Otros materiales |
20.- Perfil del profesor |
Master or PHD. degree in administrative economic area, with experience in the area of ​​at least 3 years. English language certification.. |
21.- Nombre de los profesores que imparten la materia |
22.- Lugar y fecha de su aprobación |
This program was evaluated and reviewed online by professors of the Academy |
23.- Instancias que aprobaron el programa |
This program was reviewed and evaluated by the professors of the Colegio |
24.- Archivo (Documento Firmado) |
Consumer behavior 1.pdf |